is raymour and flanigan platinum protection plan worth it
Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. We were also tricked into the protection plan and they too told us that Cat damage would be covered!. Raymour & Flanigan was voted Best Furniture Store on Long Island in 2016 and 2017 through the Best of Long Island program. We also love the rustic wooden options Raymor and Flanigan has. Now, I have a new rip in a different cushion. It also has a lease-to-own program through Progressive Leasing. They essentially called me a liar. File your review. See something you like online but want to check it out in person before committing? Now they are denying repairing scratched from the cats! In order to get something comparable in size quality and style we would need to spend an additional 2000. Not even two years old the frame on the recliner breaks. For more information, please see our Many furniture companies offer customers a protection plan to give you the peace of mind of coverage in case you damage your furniture investment. PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables Let us answer all these questions about Raymour and Flanigan. Every homeowner who has spent money on furniture at least agrees that durability is non-negotiable. Both companies repair or replace damaged products under warranty. So they gave me the original price of the nightstand to work with. This review was chosen algorithmically as the most valued customer feedback. There is no free mattress trial period. Believe us when we say this is rare for the quality these products are brandished. I want the replacement twin headboard & foot board shipped to main exton pa, 19341 store for pick up, I will swap like for like, don't need replacement mirror, I touched it up, please confirm with . New comments cannot be posted and votes cannot be cast. Some of them cannot be trusted!! ciAih3`'ro!Mcy#+cY2>U c.F Then to top it all, the lounge came in a box that needed assembly. While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. I could be from me. Sign up to receive our free weekly newsletter. Now I had to pick it up in my car in which it barely fit! Unlike Ashley Furniture, Raymour & Flanigan is a regional brand. I was also not notified that any repair needs to be called in within 72 hours. ~ 140 stores & 30 outlets in the Northeastern U.S. 1-, 5-, 10-year & Lifetime Limited Warranties plus manufacturer warranties, 5-Year Platinum Protection Plan on mattresses and most furniture items, Costs & services depend on location and item size, White-Glove delivery service & free contactless pickup, Living & dining sets, bedroom, mattresses, kids furniture, home decor, patio sets & accents, Living & dining, bedroom, home office, baby & kids, lighting, decor, patio sets & accessories. Unsubscribe easily. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Raymour is over priced and ridiculous. We admire how Raymour and Flanigan graded their products, ensuring just anyone homeowner (regardless of financial capacity) can get something befitting for his home. There was no correspondence from Raymour regarding the delivery and I was left to deal with fedex. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. How those businesses take care of those complaints is what separates good businesses from the rest. h7Qja_C"! 'wF.],oFR! Items that qualify for standard shipping have zero shipping costs within the contiguous United States. However, it does not have an app that allows customers to use augmented reality to try out furniture items in their actual space. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. It was only $150 for a bedroom set, 2 couches, a hutch and 2 chairs. Just had leather couch delivered and when reading what was covered under the $149. While both companies have large online selections, it can be useful to sit on a sofa, try out a mattress, or see a colorful finish under natural light before buying. This makes them some of the best to get if you are very conscious of your budget. Returns: David T on 7/82021. After another 3 weeks, she got the replacement. I purchased all new furniture for the first floor of my home along with the extra 5 year Platinum Coverage Warranty in 2021. Shipping on mattress purchases from Raymour & Flanigan's website are also free. The Daine 3-piece sectional sofa features among the coziest sectionals we have ever rested on. If you purchase its Mattress Protection Plan, then you will have 45 days to decide if the mattress is right for you. This went on for almost a week. Addendum: They basically said it's not their problem. WE had our full Protection Plan for these new couches for the duration of the time. Then I read they claim they never get the letter..BEWARE DO NOT BUY FROM RAYMOUR & FLANIGAN! Raymour and Flanigan presents some of the most competitively priced furniture pieces with inviting discounts. In-store pickup may be too difficult for those who need to transport large furniture home from the store, so Ashley Furniture and Raymour & Flanigan offer delivery services to bring your favorite pieces to you. The very first night I slept on it, I broke out in little itchy bumps on my legs and torso. Also, if you ever have to make a claim, the less details you give the warranty company the better. Compare these factors to determine which store best suits your needs. We purchased a sofa with chaise in 2020. Privacy Policy. Why can't I buy a cheaper one? Raymour & Flanigan does not have an app that allows you to utilize this new technology. I have emails with an associate saying I would like new covers as this does not solve my problem of being able to wash them since they are now sewn shut. Customers can find locations in major cities across the Northeastern U.S., including Boston, New York, and Philadelphia. This is a nice perk. Press Esc to cancel. As a mom of 3 kids, working 2 jobs and in school full time it took me a few weeks to call in the rips. %PDF-1.7 % The manufacturer made this piece with the esteemed HDPE all-weather wicker, combining protective resin footpads with sturdy stainless steel and premium Olefin performance fabrics. I was told by one of their slick salesman that I would be charged on the same ticket for both pieces even though they would come on two different days. Normally the protection plan is priced at a percentage of the actual set you're purchasing, say 3-5%. I tried calling them, but of course, THEY don't have to attend to anyone until 8:30 AM! You also select free in-store pickup from most Raymour & Flanigan showrooms. Do Not Sell My Personal Information. Nothing like that was covered. Its location on this page may change next time you visit. Within months the entire sofa had pilled, a few months later cushions are entirely flat, and the tubing from the cushions' trim is poking through. We attempt to partner with many of the companies on our site. We cant talk about how comfortable Raymour and Flanigan furniture is without mentioning the Beautyrest Black L-Class Firm Mattress we found in Raymour and Flanigans store. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. Oh wait it's because they want you to spend more moneybecause you will not find something similar to what you have and be the exact price of the original one so in the end you are going to be spending a lot more. Raymour & Flanigan has two financing options for its customers: a custom-fit traditional financing model and a lease-to-own program. Has your experience with this business or person been good? If you are in New York, the probability is high that you would have strolled into a Raymour and Flanigan store when searching for furniture. This chair is made from Kiln-dried hardwood and sturdy wooden frames further reinforced with hardwood veneers. Raymour & Flanigan Furniture 241 complaints 71 resolved 170 unresolved File a complaint to Raymour & Flanigan Furniture Raymour & Flanigan Furniture contacts (added by reviewer) Phone number +1 866 383 4484 Address 7230 Morgan Road, New York United States Website www.raymourflanigan.com Category Furniture View full information This could not be fixed and Raymour was no longer selling the couches/recliner and none could be found even as a sample on the floor. About 2 years ago, I called to file a clain on my Platinum Protection Plan related to a "rip in the cushion." It was only $150 for a bedroom set, 2 couches, a hutch and 2 chairs. 2023 BestCompany.com LLC - All The brand also runs an online shop to reach anyone outside the brick-and-mortar service area. Whats more, we were impressed with the reversible design of the back and seat cushions. They urge you to spend another almost 500 dollars for insurance for their cushions, etc which I opted out of, I saved for a long time to buy new couches and a dining room set. Estimated amount consumers saved since 1997: $15,590,010,907. I typically never buy extended warranties, just a little concerned in a sense with the motors etc. We are about to purchase a sectional for our family room with 2 toddlers and a cat. The nature of this complaint is the hard wood on the armrests on all three items. Furthermore, this Sea Drift Wicker and Teak 4-pc. Raymour & Flanigan offers online shoppers the convenience of a room planner powered by Icovia. All rights reserved. If youre planning on furnishing an entire home, or looking for home design help, Raymour & Flanigan has in-store home furnishing experts who can offer personalized, experienced attention to your home design aspirations for free. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! This is unacceptable. Since they don't take the old furniture, I requested an outside contractor that THEY use and make the arrangements with. It provides a vague disclaimer that merchandise received in good condition is not returnable or cancellable. Well start sending you the news you need delivered straight to you. The purchase process was good but since that day, all . Advertisers above have met our *did you get the raymour and flanigan protection plan? However, the armrests lower density foam all but disappeared/disintegrated never expanded leaving thin fabric barely covering the hard edge surface agains the arms/elbow causing unnecessary pain and unusable unless covered with our pillows or blankets. I am extremely disappointed in the way I was treated and in the fact this whole process was not explained to me. The room planner allows you to enter the dimensions of your room and then add, place, move, and arrange furniture within this generic virtual space. Search We'll see a few years from now. I can't understand why the c.e.o. Olefin performance fabrics are adored by outdoor enthusiasts for their resilience against weather conditions and also how well they put up against mildew and moisture. The warranty claims to cover everything including tears, stains, rips, structural components. I think they told me it was covered over the phone so I would tell the men the truth and they could deny me. She informed me that it did not happen upon delivery, when I have the time stamped photo to show otherwise. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. !Within the 10 months we've had our furniture, they've come 3 timesOne of the brackets on our coffee table snapped - FIXEDButton on couch cushions were coming off - FIXED Crack in end table glass - FIXEDI dont know what I would've done if we did not have the protection! NOTHING FOR MONTHS! I needed a repair. While some home decor ships anywhere in the U.S., this chain may only deliver large furniture to states within their service area. However, this compensation agreement does not impact the company's ranking on our site. Sick-over-sofa loveseat from Raymour and Flanigan. Privacy Policy Delivery was put off for MONTHS. Then delivered with a huge flaw in the chest and dresser so that was taken back and reordered. Warranty: Upon delivery we looked at the nearly flat armrest and wanted to return the 3 items (totaling $5444.85 Blake couches and recliner chair purchased in Staten Island). This will surely increase the credibility of your complaint. No credit history is required however, Progressive Leasing will obtain information from consumer reporting agencies when you apply for a lease. We value your privacy. In 2007, it was named "Newsmaker of the Year" by Home Furnishings Business. That's what other companies do! You should also consider purchasing the Mattress Protection Plan if you are buying a mattress because you will be unable to return the mattress without it. Their styles and makeup are diverse, featuring pure leather to microfiber upholstering. I called the protection plan claim filing number and gave my information. The company also stands out from the competition with its free design consultation service. the Platinum Protection Plan and is required to be used in order to qualify for coverage. Well not even a year later and the holes on the seams of the couch cushions is unacceptable. I've ordered mattresses and box springs relying on manager's advice. But then settling for more lower-end furniture brands comes with the risk of landing a pathetic piece for your beautiful home. Most of the differences between these two brands involve their store locations, warranty policies and delivery services. The person asked if I had pets and I said yes. Unsubscribe at any time. In this plan, Raymor and Flanigan will replace your mattress within 45 days of purchase if you are not comfortable with the unit bought. The entire experience was so bad and I would never order from the again. Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. EARLY FAILURE. That was November 2007 as I write it is March 8th 2008. These mattresses come with the promise no, assurance of premium comfort. Upon reading the protection plan details I found that rips, punctures, cuts and burns are covered but not animal claws, beaks or teeth. Re: *did you get the raymour and flanigan protection plan? Who is ED Magedson - Founder, Ripoff Report. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You know Raymour and Flanigan doesnt joke with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. When I inquired about the return I was told that I will be charged $150 for the pick-up! Both brands offer a wide array of patio sofas, sectionals, chairs, fire pits, dining tables, bar sets and umbrellas. Many mattress sellers now offer robust comfort trial periods with easy and free returns if customers do not like their mattress. For more information about reviews on ConsumerAffairs.com please visit our The warranty itself costs the store about 20 bucks but is worth it to the consumer if you ever need a piece cleaned or replaced. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Raymour and Flanigan. Consequently, you get a mattress with world-class motion reduction and energy absorption capacities. Family owned and operated for more than 60 years. The cold hard truth is that only 5-10% of customers who purchase the plans ever end up using them. Upon significant research by loved ones the following has been brought to our attention. (It dropped in the front and turned into a sliding board when reclined.) !*D pQte@(^(8s^Pz-Q =2 Raymour & Flanigan Manager Steve Tucker Raymour & Flanigan Manager Steve Tucker was very helpful with our furniture exchange, he was very informative and knowledgeable about the furniture at Raymour & Flanigan, and if it wasn't for the Platinum Plan we purchased originally we would have never been able re-choose for a replacement. The posting time indicated is Arizona local time. There was nothing they could have improved. Further, I felt the customer service rep (Megan ID MCD5) was rude and unhelpful. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that The stuffing on the cushion on the arm has already spread (after 3 wks!) This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. Raymour & Flanigan Furniture - worst furniture store ever!!! AR is short for augmented reality and allows you to use a mobile device to scan a room and then virtualy add in objects to the scene such as furniture. There can also be a minimum $100 charge for smaller purchases. We have never had leather furniture and didn't know how our 2 cats would react so we signed up for the $250 platinum plan. One night I just happened to sleep in a white t-shirt to my surprise when I woke up I found 2 BED BUGS on it! Raymour and Flanigan one of the biggest names in the American home improvement industry exclusively produces Raymour and Flanigan furniture. I have called to cancel on hold an hour and disconnected! This mattress is enhanced with the famed T3 Pocketed Coil Technology. One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Chat Index They are simply sitting on them and there are rips on almost every seam of the couch. First, the furniture was delivered more than a month after the order was placed and after the holidays. Dont click on those slick Ads! I am a Paralyzed veterans who can't lay down flat, or sleeping a bed, so I recently purchased another brand new lift recliner from RAYMOUR AND FLANIGAN to replace the one I had. Re: *did you get the raymour and flanigan protection plan? Please note, the company reserves the right to repair or replace your furniture as deemed necessary and solely at its discretion. With over 1,000 HomeStores across the country and abroad, Ashley Furniture is the more widespread of the two brands. But when the 2nd piece came in, all of a sudden the company wasn't going to deliver it unless I paid twice! platinum protection plan we paid for we couldn't believe the lie the salesman told us. Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. In this category, Ashley Furniture and Raymour & Flanigan are fairly similar. Unsubscribe easily. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years.
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is raymour and flanigan platinum protection plan worth it