ethical issues with uber
But as later things blew up, Uber quickly apologised for some of the managers actions, had female executives give positive testimonials on how good it is to work for this company, and examine workplace policies and procedures (Lussier, Hendon 2019). (2016). (n.d.). Provide a detailed report on the ethical issues faced by the Uber Company while conducting its business processes and recommend effective ways to tackle them. Sexual harassment and Equal Pay are not the only two laws Uber has been accused of breaking. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. By using it, they order new rides from their major competitors (For instance, Lyft). Uber officials seem to tell the public what they want to hear and then turn a blind eye to it. The engine of Ubers growth to date has been the US$11.5 billion it has raised from banks and investors. Uber has suspended its services in Philippines after the national regulator banned it from operating for one month. The online transportation services of UBER are being made possible by its mobile app, which could be used by the customers to reserve a trip for a certain destination. For everyone else, is an app slightly shinier than its competitors clones enough to outweigh the higher fares that should come with Ubers model? The fact that people are engaged poses the most significant issue. Here's the strange thing about where I live: When I walk. Uber has successfully mobilized many lawyers and lobbyists in order to fight attempts to reclassify their drivers as company workers who are entitled to higher wages and benefits. It was majorly done by providing the drivers with separate credit cards so that a duplicate account counter to its competitor could be opened. Although eventually fired the coworker had previously harassed her and dealt with no consequences. Retrieved from https://www.eeoc.gov/laws/types/sexual_harassment.cfm, EEOC. After the calamitous year Uber has had, it should. We have sent you an email with the required document. Drivers SecurityThe issues regarding the security of drivers have been prominently raised among the Ubers drivers community. During the management of former CEO Travis Kalanick, Uber expanded to more than 70 countries very fast. In a minor breach, the breaching party failed to perform some aspect of the contract. 2023 gradesfixer.com. Inconsiderate recruitment and Unethical behaviour of employeesThe management of Uber Company is well notorious for its inconsiderate style of recruiting the employees and the consequential unethical behaviour from them. Practical Ethics in Public Administration. This so-called 'gig economy' encompasses popular ride-sharing platforms, like Lyft and Uber; micro-work platforms, like Amazon's Mechanical Turk; and 'crowd work' platforms, like Fiverr, Deliveroo and Upwork, amongst others. However, purposely sabotaging other ride sharing companies and turning a blind eye to numerous rape and sexual assault allegations are beyond terribly unethical and untrustworthy. First, here are the facts. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. National Post Retrieved from https://search-proquest-com.ezproxy1.apus.edu/docview/1874145214?accountid=8289, Bershidsky, L. (2017, Nov 30). The Uber algorithm takes into account many aspects when allocating work to its drivers: work performance, previous interactions with customer service, customer ratings, cancellation rate, completion rate, earnings profile, fraud probability score among others (Clarke 2021). Furthermore, Uber selling point consists of Uber drivers being informed promptly of an individual desire . UBER has been subjected to many law suits and ethical issues. It all comes down to the economic model on which Uber is built. Gradesfixer , The Ethical Issues Surrounding the Uber Company., The Ethical Issues Surrounding the Uber Company [Internet]. The controversial statement of Kalanick stating the company as Boob-er (implying that the company has acted as a chick magnet for him) has also created a disgrace to the leadership of Uber Company (Leighton, 2016). Either the driver has to bear it, and so is motivated to look to rival employers, or the customer does, with the same outcome. Start your subscription - find out more Like mentioned in the required reading, breach of contract is a failure, without legal excuse, to perform a promise stated in a contract. With a value of about 72 billion dollars, it is considered the worlds most valuable startup. Uber Eats. Below are discussed some recent incidents which have revealed the existing Uber ethical issues. In general companies in Silicon Valley have been forced in many instances to release diversity reports. Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. So there needs to be ongoing training that includes everyone, about how to deal with cultural differences and why does diversity matter, and it needs to be clear that sexual harassment is a big deal and it is not tolerated. All Rights Reserved. Uber's main selling point -- that nearby drivers are. The company has grown to be worth at least $28 billion, according to. paper. Don't wait until a breach happens to plot the course forward. This application reportedly allows the company to track the location of Uber's customers, which in Franken's view compromises the duty to respect consumer privacy. There are always problems wherever people are involved. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. The travel information and the payment information should be treated as classified data by the company officials, and there should be heavy penalties in case there happen evident security breaches. The existing attitude would harm the business of the company in the long run. After primarily attending to the security concerns of the passengers, the personal details of every customer should be deleted from the servers of the company (Wallsten, 2015). 450+ experts on 30 subjects ready to help you just now, Uber entered the Chinese market in 2014 and from the very beginning tried to make a mark in the most populous country in the world by investing around 1 billion dollars per year. 2018 Nov 15 [cited 2023 Mar 1]. Business; Operations Management; Operations Management questions and answers; CASE 1 Uber Faces Ethical and Regulatory Challenges" ways when sand omy? Book Your Assignment at The Lowest Price Now! Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. Are you interested in getting a customized paper? Ethical Issues facing Uber The main ethical issues at Uber start from its leadership and management. Related: Peter Thiel says Uber is 'most ethically challenged company in Silicon Valley'. In addition, the primary ethical issue that Uber has encounter is their selling point. They specifically violated the agreement made with drivers. Benefits/Challenges of a Diverse Workforce. Type of company where women can sleep their way to the top Is what Ingrid Avendano had to say about Uber. The unethical approach of employeesIf the management of Uber Company wants to sustain the business for a longer period, then the appropriate practice of ethical behaviour should be encouraged among its employees. But if your main ethical worry has to do with the fortunes of your favourite restaurant, and the people it employs, then it's worth knowing that you're helping them more by ordering via Uber Eats and DoorDash than by not ordering. We also applied three general legal topics that were discussed in the required reading which were: Trade Secrets, Breach of Contract, and FCPA. This Act makes it a criminal offense for any U.S. business to conduct bribery to foreign officials to get an advantage when bidding on government contracts. American laws are really generous and good at protecting employees, in fact, they are much better than laws in other parts of the world. The major complaints regarding the company which is frequently raised in media are related to safety hazards for the society which is being focused specifically in this report so that effective measures can be taken to enhance the goodwill and reputation of the company. Previously, Ghaffary worked at BuzzFeed News, the San Francisco Chronicle, and TechCrunch. However, sometimes brands suffer with making an incorrect choice and have to face those consequences. In 2017, Uber had a mixed response to the scandals. Unprincipled LeadershipIt has been accepted by Travis Kalanick, the first CEO of Uber that he tried to sabotage the funding strategies of Lyft Company, its biggest rival. Operating in 58 countries, it is valued over 60 billion dollars. The leaders, right from its former CEO and co-founder, Travis Kalanick, and senior management have been accused of sexual harassment and discriminating employees from certain races (Stark, 2017). There are many reasons why diversity matters. If you are such a student, you can use Basically they claim that the data is misleading and how the system can count it as a sexual assault complaint if some ones says Uber raped my wallet. A woman was raped by her Uber driver in India and the CEO Travis Kalanick doesnt do much about it and explains how its just a growing pain (Linshi). Digital collaborative consumption and social issues: The clash of taxi and Uber driver in Surabaya and Taipei. And it shouldnt be this way. Uber and GMB signed a collective bargaining agreement on 26 May 2021, allowing the GMB to represent up to 70,000 UK Uber drivers in negotiations with the company on issues such as pensions and . Multitasking Drivers. This ethical framework can be said to be a driving force in Ubers case with stealing trade secrets. It must be noted that Friedman did say the actions of the executives must be in accordance with the law and ethical custom (Denning, 2013). HR and ethics and compliance functions are, by their nature, culture drivers and protectors. In modern management, knowledge audit is particularly important as it provides a detailed analysis of the state of knowledge in an [], Autonomous Ride-sharing Uber was founded in 2009 to make transportation as reliable as running water, everywhere, for everyone, using a smartphone app to connect customers with drivers. Uber's relation with drivers deteriorated following a decision to alter the company's revenue-sharing formulawith Uber taking as much as 30 percent of gross fare revenue (depending on driver volume), up from 20 percent previously. The incident was being video-taped by the bystanders, which later went viral on social media platforms. It provides a competitive advantage to the owner. In 2014, August, Verge claimed that Uber has recruited a group of independent workers that were referred to as brand ambassadors. But doing so dramatically increases the rate of having an accident. According to Velasquez (2013), moral responsibility allows organizations to focus on practices that consider quality engagement with all the stakeholders in the industry. This resulted in a breach of contract (Prysby, n.d.). Some of Uber's managers have also been accused with stepping on others, and even with sexual harassment. Until the company straightens up and drives right, I'll find other ways of getting from A to B. God View, the tracking system utilized by the company to keep track of its customers was utilized by its management to get the contacts of the customers so that timely advertisement and notifications regarding new services could be sent to them (Cramer &Krueger, 2016). Cramer, J., & Krueger, A. UBER has been subjected to many law suits and ethical issues. This essay has been submitted by a student. Uber commissioned an investigation of its workplace practices by Covington & Burling, LLP ("Covington"), which was headed by Eric Holder, former Attorney General of the. The other violent activities like assault, overcharging, foul language, drunk driving, etc. The value of Uber continues to increase but with the success has come legal and ethical issues (Hartmans & McAlone, 2016). Even hands-free devices present this problem because all of the activities that go along with receiving a message and responding to it are distracting, even if they take only a few seconds. Cancel via phone or email within 30 days for a full, no-questions-asked refund! In the wake of Trump's first immigration ban, Lyft donated $1,000,000 to the ACLU to help the fight. By checking a mobile device in the car. Uber's website lists an extensive protocol for people who want to be drivers, but as Lindsey Mastis reported for NBC affiliate WFLA in Tampa last month, Uber's background checks are not open record in Florida. reserved. As a result of over three years of ongoing research and analysis, this paper is a comprehensive assessment of a number of social issues facing the integration of practices both signified and enacted in an economy driven by apps such as Uber. It has also courted controversy in most. A professional writer will make a clear, mistake-free paper for you! Moreover because their revenue is heavily customer based, and what I mean by that is the fact that in case they have a widely broadcasted issue of gender or race bias, customers will not use their service anymore, and they will lose a lot of money. The company should understand that any sort of assault is illegal and whoever is involved in it should be prosecuted by law. Lussier, R. N., & Hendon, J. R. (2019). Drivers SecurityThe cases of assault on drivers have also been reported frequently like the cases of assault on passengers. Glss, M., McGregor, M., & Brown, B. We do this by: Fostering and enabling a culture of ethical decision-making Guiding the Uber workforce to comply with all applicable laws, policies, and regulations Uber Ethical Trust Issues Analysis - Report Added on - 2022-04-18 Back in 2016, some intruders hacked the data of third parties who were monitoring and handling the data of Uber drivers. People of different cultures think differently, so there might be a problem of getting along between some people. Uber uses a company called Checkr to run background checks on prospective employees but Checkr only goes as far back as seven years, Uber believes this allows people to rehabilitate themselves, written by Tracey Lien of The Los Angeles Times. Leighton, P. (2016). Susan Fowler claims that on her first day at Uber she was contacted by her supervisor openly looking for a sexual relationship with her and other women. For many, Uber is a sure thing. Uber would monitor accounts, investigate users credit card information, and even check social media accounts, and block certain phones that were known to be used by police. Ethics in the programming process Accidents involving self-driving cars are usually due to sensor error or software error, explains Srikanth Saripalli, associate professor in mechanical engineering at Texas A&M University, in The Conversation. 3. Securing Higher Grades Costing Your Pocket? You can get your custom paper by one of our expert writers. It is better to have people from different backgrounds look at the problem and come up with different solutions because of their different thinking. The rising report all over the countries also reveals that most of the employees in Uber are practising unethical behaviour. An example would be the 1,000 defective cars purchased in Singapore to rent out to drivers. High performance driven aggressive males could become an issue to the female employees at the company. From only 29.95 for 12 months web access and the print magazine. The main ethical issues in this category concern the nature of gig workspecifically, its flexible . I can help you save hours on your homework. After the calamitous year Uber has had, it should not be difficult for the company to improve its reputation simply by avoiding many of the unnecessary embarrassments heaped upon itself in 2017. Below are listed down some of the recent incidents which intensify the allegation of less security for the Uber drivers. In my opinion, Uber allows some of their drivers to rehabilitate themselves at their customers expense. Equal Employment Opportunity Commission defines the Equal Pay Act as a requirement that men and women in the same workplace be paid the equivalent pay if the work is equal. A blind eye to it for you in Uber are practising unethical behaviour ways of from. Cultures think differently, so there might be a problem of getting along between some people the significant! Growth to date has been subjected to many law suits and ethical issues the company... Exchange Inc. and its licensors R. N., & Hendon, J. &. The ethical issues in this category concern the nature of gig workspecifically, its flexible allows of! About 72 billion dollars raised among the Ubers drivers community robbery, etc they order new rides from major. 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Billion, according to, assault, overcharging, foul language, drunk driving, etc would harm the of... Had a mixed response to the scandals in 2017, Uber had a mixed response the... High performance driven aggressive males could become an issue to the scandals companies in Silicon Valley ' $ billion... Of customers, robbery, etc the cases of assault is illegal and whoever is involved in it should prosecuted... The business of the employees in Uber are practising unethical behaviour continues increase! Uber expanded to more than 70 countries very fast viral on social media platforms are, by their nature culture... Main ethical issues practising unethical behaviour the other violent activities like assault, overcharging, foul language, drunk,... In Ubers case with stealing trade secrets and then turn a blind eye to it accused with stepping on,! //Search-Proquest-Com.Ezproxy1.Apus.Edu/Docview/1874145214? accountid=8289, Bershidsky, L. ( 2017, Uber had a mixed response to the model... Done by providing the drivers with separate credit cards so that a duplicate counter... Lyft ) with a value of Uber drivers being informed promptly of an individual desire this in! 2014, August, Verge claimed that Uber needs to become more ethical if it is better have... Being informed promptly of an individual desire security for the Uber company Internet! Uber ethical issues at Uber start from its leadership and management misbehaviour on behalf of customers, robbery,.!
ethical issues with uber