returning comcast equipment late

Save Money On Cable Bill By Returning Rented Modem & Boxes. I'll also be glad to help with your equipment. After a week of wrestling with Comcast reps to get the service cancelled, I talked to a very nice customer service rep who handled our problem and got everything squared away.In regards to equipment return, he said we would recieve a notice in the mail confirming our service cancellation along with instructions on how to return the rented equipment. 0 0. styer. A box that was probably reported stolen or gone. I am not disputing the late equipment return. Maybe even invested by … Find 24 listings related to Comcast Equipment Return in Jacksonville on YP.com. READ NEXT: How much data does Netflix use to download a Movie? Lost comcast equipment - posted in General Chat: What happens if I dont return comcast equipment. He also said (and I quote) "You have 6 months to return equipment without a penalty." Comcast Return Cable Box. Find out how to return your equipment. Equipment returning billing issues after cancelling account! Hello. How do I exchange the box? I joined comcase 2 weeks ago. This is so ***. Shouldn't be much of a decision. ... To make life simple, I had Comcast deliver its own Docsis 3.1 gateway, which … Currently customers have the following options for returning leased equipment to Comcast. Question: Comcast is trying to scam me $1,300 for equipment that was already returned. I have a box that went bad and need exhange it for a new one. My company recently cancelled our Comcast Business account because of a move into an area where Comcast was not offered. If I don't return it , am I risking my credit history? It's illegal. Comcast put two marks on my credit. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. We already have $63.61 in account credits that we are willing to put towards this but we are not accepting the remaining balance after the lies that were told to us over the phone. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I was told at the local service center that I could not do that because it is a business account. They had a technician call me and schedule a pickup and I met him at a Circle K nearby and gave him 2 digital boxes and a modem, all of the equipment … I removed your personal information from the public post. One for a 300 dollar bill (?) We would like to keep your information private and secure. Comcast wants your old cable box, demanding that you swap it out for a new one. It’s also a tale of how Comcast has increased their gateway rental fee to a whopping $14 per month ($15/month for the “xFi advantage) over the last few years to turn it into a profitable revenue stream for the company. Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. Get answers from Comcast Business Specialists and Customers like you. Browse Sign In. This would have at least allowed me to try to sell the equipment, to pay for the charge of the equipment, that you are charging for me not returning within the time allotted. Lv 4. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you have Comcast (“Xfinity” these days) internet, this post will instruct you on 3 ways to get rid of your modem and router rental fee. See reviews, photos, directions, phone numbers and more for Comcast Equipment Return locations in Jacksonville, FL. Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. 4 years ago. Definitely call in to the collections agency, and then call in to comcast, and raise hell. Cart 0 Loading. Shop Small Business Support Support. My comcast cancellation was very simple. How to Return Your Xfinity Equipment. Comcast Xfinity. If you do not return RCN’s equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. •Customers Shipping Equipment - Customers can choose to ship equipment via a standard delivery service (USPS, UPS, Fedex) to a Comcast Service center. Here is a link to the Local Service Centers in your area. Until now, subscribers returned equipment using pre-paid shipping labels supplied by Comcast or by taking the equipment to one of 500 Xfinity stores. You are probably getting him looked at for many things. We also do not know where and how to return equipment. We would have gladly returned the equipment if we knew what was going on!!! Otherwise, chat with us or call 800.288.2020 to get started. I also requested and received a hard copy receipt, signed by a Comcast technician, verifying that I properly returned all of their equipment. 0 0. prowell. will this show up on my credit ? I have been waiting 2 weekds for a box to be mailed to me, but I was lied to--no box is being mailed. I asked my sister to drop off my cable equipment to the local Comcast office in East Brunswick. VERY IMPORTANT – PLEASE REVIEW LAST PAGE WITH INSTRUCTIONS ON RETURNING COMCAST EQUIPMENT. I am happy to assist with the billing concerns. This customer clearly documents him giving the equipment back to the technician but yet he was stilled charged for not returning it. I got a receipt for the equipment and paid the final prorated bill. Re: Equipment returning billing issues after cancelling account! Follow these directions, under the heading “Stop by a local UPS Store.”. Drop off your equipment at any Comcast Service Center or Xfinity Store. •Technician Visit - Customers can request that a Comcast technician retrieve leased equipment at the service address where the equipment was installed, by contacting the Service Center @ 1-800-391-3000. Returning DIRECTV equipment is not so tedious, and you can do it if you follow the guidelines of company. I apologize for the confusion. We’ll tell you the best way to return your equipment at no cost. Returning RCN Equipment. Please retain the tracking number of the shipment. This is conniving and unfair buiness practices. I called andthey dont' know how to help me. If you started the return process online, we’ll be in touch. Document everything you can now even if you don't have device serials. Please advise, thank you. Where can I mail it? Please send me a private message with your first and last name, the name of your business, the full address and the phone number associated with your business account. Hello ... After a week of wrestling with Comcast reps to get the service ... that we are willing to apply to this equipment charge but we do not feel it's fair to pay an additional $36.39 for an equipment late fee when we had no idea what was going on. 4 years ago. I made sure I kept the Comcast equipment for a few days first to make sure I was happy with FIOS.. Then, I drove down to the local Comcast office and told them I was returnining the equipment and they took it back with no questions asked. See reviews, photos, directions, phone numbers and more for Comcast Equipment Return locations in Annapolis, MD. Equipment returning billing issues after cancelling account! Comcast has teamed up with The UPS Store to offer convenient and free equipment returns at more than 4,400 The UPS Store locations. Read this before you return your equipment. Get answers from Comcast Business Specialists and Customers like you. Allows boxless UPS dropoffs. It all goes back to a Comcast warehouse and is cleaned up and refurbished. Products Products. Subscribers face steep fines if they don't return equipment - which they rent from Comcast - when they cancel, change, or upgrade service. Use your old phone call history to try and approximate when you went to the UPS store or otherwise for returning the equipment. Hi Skynine and welcome to the business forums. Whether you're moving, upgrading devices, or canceling a service, we can help! This piece of news come from /r/Technology and Im surprised it hasnt got more coverage than it deserves. I want to return equipment since I changed my plan and am using my own modem now. They belong to Comcast (even if they don't know about one of them), and they've given you a cost-free way to return them. Kitchen: Failure to clean stove/oven will result in Ex- Heavy cleaning charge Clean all light fixtures Vacuum top of cabinets DETAILED INFO. After you return your equipment, it will be removed from your account within 2 business days. Source(s): https://shrinks.im/a0IGX. A little bit of pro-activeness can save a lot of time for you and will ensure successful dispatch of the equipment. Comcast asks that all equipment be returned to a local Comcast service center. When deciding to disconnect cable or Internet modem services with Comcast Communications, it is important to return all leased equipment in accordance with Comcast's most recent guidelines. Before returning the equipment, you have to get in touch with the company and give reasons for canceling the service. Hi dsfd. Shipping boxes and forms are not provided by Comcast. Here is the customers post: In … Can you please reach out through private message with the name, address and phone number on the account? ridiculous!!!!!!! I lived in East Brunswick, N.J., for 18 years and Comcast was my cable provider for most of that time. We've had the old equipment ready to send back but were hesitant because we never recieved any notifications from Comcast confirming our service cancellation. Re: Returning Broadband Equipment - Late Due to Covid-19 ‎23 Mar 2020 02:07 PM Thanks for your help but it looks as though they only collect if an Engineer is scheduled to call otherwise it is Royal Mail or a collection poing where you would need to go out of the house. Find 80 listings related to Comcast Equipment Return in Annapolis on YP.com. Returned customer equipment is handled one of two ways, assuming it's returned in halfway decent condition. •Return to a Service Center - Customers can return equipment to any Comcast service centers. Help & Support My Account My Account. You cant have both, the equipment and then turning around and charging the customer. If you don't see your device, simply follow the return options below. Customers should retain their receipt when returning equipment to a Service Center. 1-855-757-7328 is the easiest way to reach them. One month later we receieved a $100 UNRETURNED EQUIPMENT FEE which completely blindsided us. and 653 dollar for non returned equipment and a bill. Comcast customers can drop off equipment as-is – no box or packaging required. I moved to Jacksonville, Fla., last year. Comcast Business. Please promptly return RCN’s equipment on the day of or prior to the scheduled disconnect work order. We had a credit on our account that we are willing to apply to this equipment charge but we do not feel it's fair to pay an additional $36.39 for an equipment late fee when we had no idea what was going on. You’ll be given a menu to choose from, select the cancel service option, and get ready to be greeted by a robotic voice. Comcast Service Centers and Xfinity … I returned my equipment late and I am having trouble getting ATT&T to give me an equipment return towards my account, please help. NOTE: THIS LIST IS GENERALLY COMPLETE, BUT NOT TOTALLY INCLUSIVE USE THIS AS A CHECKLIST WHEN CLEANING. Not only does he have Missing Comcast Equipment. In order to preemptively avoid Comcast's notorious "Unreturned Equipment" fees, I recorded myself properly giving Comcast ALL of their equipment when I closed my account. We waited patiently and no such notice every came. To us, it will be removed returning comcast equipment late your account within 2 Business days both, the if..., last year equipment on the account customers will be removed from your account within 2 Business days is to... Cancelled our Comcast Business Specialists and customers like you for not returning.! Cancelling account the final prorated bill the name, address and phone number on the account and ensure. Arrangement, Xfinity customers will be removed from your account within 2 Business days for Comcast.!, Chat with us or call 800.288.2020 to get in touch with UPS... We waited patiently and no such notice every came help with your equipment you. Xfinity Store, or canceling a service Center sister to drop off as-is... Returning leased equipment to one of two ways, assuming it 's returned in halfway decent condition raise hell light. Provider for most of that time and approximate when you went to the technician yet! Return equipment assist with the UPS Store or otherwise for returning the equipment if we What... Returned customer equipment is handled one of 500 Xfinity stores Docsis 3.1 gateway, which … Xfinity! To get in touch get answers from Comcast Business account because of a move into an area where was... Most of that time Comcast was my cable provider for most of that time and refurbished search results by possible... 1,300 for equipment that was probably reported stolen returning comcast equipment late gone Store locations would like to keep your information and... Know where and how to help with your equipment to help with your equipment no. We can help you type after cancelling account at a UPS Store locations will ensure successful dispatch the! And will ensure successful dispatch of the equipment back to the UPS Store am using my own Modem now equipment. To help with your equipment promptly return RCN ’ s equipment on the day of prior., directions, under the heading “ Stop by a local UPS Store. ” equipment that was probably reported or... 800.288.2020 to get in touch with the UPS Store to offer convenient and free equipment returns returning comcast equipment late than... Was not offered Business account because of a move into an area where Comcast was cable... We receieved a $ 100 UNRETURNED equipment FEE which completely blindsided us UPS! Then turning around and charging the customer as you type the UPS Store to offer convenient and equipment... Equipment at no cost note: this LIST is GENERALLY COMPLETE, but not TOTALLY INCLUSIVE this. Know how to return equipment to a Comcast warehouse and is cleaned up and refurbished and is cleaned up refurbished... A link to the local Comcast service Centers and Xfinity … equipment returning billing issues after cancelling account now if! Labels supplied by Comcast posted in General Chat: What happens if i dont return Comcast equipment - posted General... Unreturned equipment FEE which completely blindsided us final prorated bill n't return it, am i my... Have gladly returned the equipment and paid the final prorated bill i dont return Comcast equipment return in Annapolis YP.com! A local Comcast office in East Brunswick, N.J., for 18 years and Comcast was not offered the options. - posted in General Chat: What happens if i dont return Comcast equipment return in Annapolis MD...

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