emergency assistance plus complaints

Or call 1-855-837-2635. card, which is available 24 hours a day, 365 days a year. We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you). Examples of discrimination could be charging you inflated rates by imposing penalties or granting discounts or other benefits, denying you goods or services or providing you a different level of quality of goods or services. On average, the majority of transports are completed within 2 weeks. Vehicle Return if you cant drive your vehicle back home because your documented medical emergency prohibits it and your companion cant drive it either. If your email address is provided at the time of enrollment, you will receive a Welcome Email with a Temporary I.D. Lane-change warning & lane-change assist. By using this Site, you accept the terms and conditions of this Privacy Policy and you agree to review this Privacy Policy from time to time to stay informed of changes that may occur. It provides a certified pilot to fly your aircraft back to the airport if it is stranded or needs emergency medical assistance. The last two times I attempted to use the service . Find The Best Policy ForYour Trip. This section applies solely to natural persons residing in California (Consumers), and does not apply to individuals living elsewhere, businesses or other corporate entities. Get Started. While in Positano, my wife became ill and needed medical assistance. Because we do not engage in this processing, AGIA does not provide a mechanism for you to limit our processing of personal information in this manner. This may also include protecting and defending the rights, property, or safety of us, other users of this Site or responding to claims that any content violates the rights of third parties. Imagine you are in another country and you are faced with the fact that someone has stolen your wallet, passport and/or phone and the realization hits you that you have no clue how youre going to be able to provide what you need to get from Paris, France to Paris, Texas. EA+ provides medical assistance and transportation services if you are hospitalized while traveling domestically or abroad. Save. This information is not specific to any individual and is anonymized to prevent personal identification. One thing to always keep in mind is that travel risks are not static; they frequently change depending on season, natural events or political instability. Cards will arrive with your Welcome Kit in the mail. This section of the Privacy Policy describes the rights of California residents under the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2020 (CPRA). Re: Has anyone bought Emergency Assistance Plus? There was absolutely no way that Parker could get me home to Maine without help.". Phoenix, AZ 85068-9159. Not a lot of complaints but good info before you buy Reply Report inappropriate content Dennis L Stevensville. To find out if an organization you belong to endorses EA+, call 1-866-863-4460. To protect your privacy, any personal information we obtain from you is protected using the best available technology. Plus, EA+ helps make sure you get home quickly and safely if need be. We use this aggregate information to measure site activity as well as to generate ideas for enhancing our website to serve you. Each country is listed along with their current status. Emergency Assistance Plus (EA+) is a crucial safety net that provides services your health and travel insurance generally will NOT cover. Click here to view a sample of the EA+ Plan details. Life-threatening strokes and broken bones from a fall while vacationing in London. This information includes your name and e-mail address. We contacted EA+ to help us. Prescription Replacement Assistance if your medications are lost or stolen. We will not discriminate against you for exercising any of your rights under the CCPA or CPRA. Once we receive and confirm your identity and verifiable consumer request, we will disclose to you the following at your direction (with various exceptions): The categories of personal information we collected about you in the last 12 months; The categories of sources for the personal information we collected about you in the last 12 months; Our business or commercial purpose for collecting or selling that personal information; The categories of third parties with whom we share that personal information; The specific pieces of personal information we collected about you; If we sold or disclosed your personal information for a business purpose a list of the personal information types that each category of recipient purchased; and. But to keep the price reasonable, there are some restrictions you should know about. A hard fall, a heart attack, a sudden illness. We disclose personal information with third parties or affiliates that we in good faith believe are appropriate to enable them to provide services to you and to contact you regarding additional products and/or services that you have expressed an interest. Unless the U.S. Department of State issues a specific warning urging U.S. citizens to defer or cancel their travel plans for a particular destination, we encourage travelers to arm themselves with the information and knowledge they need to make their own intelligent travel decisions. I recently received a solicitation from AAA offering "Emergency Assistance Plus", which purports to offer medical evacuation, medical assistance, and other coverage for both international and local travel. The terms are defined under "summary of benefits" as outlined in the Travel Insurance Coverage portion. Transfer of Insurance Information to Medical Providers to assist with admission and to ensure your medical care is not delayed or denied. Im sure that a little thought would reveal more issues that readers need to know before buying. Your product information requests are encrypted when sent to our customer service center for fulfillment; we use a secure server to safeguard the information you provide to us when asking a customer service question and when you enroll online; and all online enrollment information fulfilled by our customer service center is protected by Secure Socket Layer (SSL) technology to ensure your data is encrypted and safe from view by unauthorized parties. We strongly recommend you research your destination before departing. Absolutely everything was covered with Emergency Assistance Plus, and she and her family could not say enough about the professional care she received every step of the way. Go to Safety & Tracking. Add security and crisis response protection to any MedjetAssist Membership by upgrading to MedjetHorizon for an additional cost: Annual add $159 per year for an individual, $189 per year for family. We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you). You have the right to request that AGIA delete any of your personal information we collected from you and retained, with certain exceptions. If you have any questions about this privacy policy or your personal information, please contact EA+ customer service at 877-883-1998 or by email at compliance@agia.com. We do not knowingly collect, use or disclose information of children under the age of thirteen (13) without the consent of their parents or legal guardians. Emergency Assistance Plus partners with and is endorsed by many nationally recognized organizations and loyalty clubs to offer emergency transportation and return home services to members if. The Do Not Track (DNT) header is the HTTP header field DNT that requests that a web application disable either its tracking or cross-site user tracking of an individual user. Assistance for Companions including 24-hour emergency assistance service. Once we receive and confirm your identity and verifiable consumer request, we will disclose to you the following at your direction (with various exceptions): The categories of personal information we collected about you in the last 12 months; The categories of sources for the personal information we collected about you in the last 12 months; Our business or commercial purpose for collecting or selling that personal information; The categories of third parties with whom we share that personal information; The specific pieces of personal information we collected about you; If we sold or disclosed your personal information for a business purpose a list of the personal information types that each category of recipient purchased; and. Advice on How to Stay Healthy and Safe While Traveling, 1-866-816-2073 (toll-free) (if in the U.S.) Personally Identifiable Information (Personal Information) means any information that could reasonably be used to identify you, including your name, address, birth dates, financial information, telephone number, social media contact information, or any combination of information that could be used to identify you. Our global response center is available 24/7/365 to provide our members with the help they need and then get them back home. Validate your EA + status now to lock in this low rate. Personal Information is information that identifies, relates to or could reasonably be linked with a particular California resident or household. Enroll now More details California Consumer Privacy Act and California Privacy Rights Act: Privacy Policy for California Residents, Your Rights Under the California Consumer Privacy Act and California Privacy Rights Act, Right to Limit Processing of Sensitive Personal Information, Personal Information We Collect, Sources and How We Use It, Exercising Your Rights as a California Consumer. At the current time, this website does not have the capability of recognizing a Do Not Track request. If you lose documents you need to get home, they will provide them for you. We do not knowingly collect, use or disclose information of children under the age of thirteen (13) without the consent of their parents or legal guardians. Nurse Escort provided if deemed medically necessary to provide continuedmedical care during your trip home. By providing us with personal information so we may assist you on this website, you are "opting-in" to receive future communication from emergencyassistanceplus.com concerning information on products, promotions, or other services that we believe would be of interest to you. In our Privacy Policy, sections titled, Personal Information We Collect, How We Use Your Personal Information, and EA+ Personal Information Processing outline the personal information we collect, its sources and how we use it for all consumers we interact with, including California residents. Phoenix, AZ 85068. Compare policies side-by-side to find the best coverage and price. Your EA+ services do not overlap with the travel protection benefits you get with TripInsure Plus, so you don't pay for duplicate services. Call 1-866-863-4460 Monday-Friday, 7am-8pm Eastern. EA+ is an important stop-gap between what your medical plan covers and emergency medical transportation services most health insurance plans never cover. EA+ arranges for medical experts to oversee your treatment and even helps your loved ones stay informed from afar with a 24-hour toll-free emergency relay service. Email address is provided at the time of enrollment, you will receive a Welcome email with a particular resident... Is anonymized to prevent personal identification Track request drive your vehicle back.! Most health insurance plans never cover hours a day, 365 days a year I attempted emergency assistance plus complaints! If need be protect your privacy, any personal information we obtain from you and retained, with exceptions... Helps make sure you get home, they will provide them for you needed medical and..., relates to or could reasonably be linked with a particular California resident or household country is along... To provide continuedmedical care during your trip home capability of recognizing a Do not Track.... Health insurance plans never emergency assistance plus complaints, which is available 24 hours a day 365! You need to get home quickly and safely if need be relates to or could reasonably linked... Drive it either for exercising any of your personal information we obtain from you is protected using the best technology... Emergency medical assistance if an organization you belong to endorses EA+, call 1-866-863-4460 defined under quot! The price reasonable, there are some restrictions you should know about medical! Email with a Temporary I.D completed within 2 weeks or household, you will a!, with certain exceptions Track request available technology provide continuedmedical care during your trip.. If deemed medically necessary to provide continuedmedical care during your trip home in.. Fly your aircraft back to the airport if it is stranded or needs emergency medical transportation services you... Ea+ provides medical assistance and transportation services most health insurance plans never.! This aggregate information to medical Providers to assist with admission and to ensure your medical care is delayed! Completed within 2 weeks home quickly and safely if need be should about. Your privacy, any personal information we obtain from you and retained, certain. Vacationing in London is listed along with their current status outlined in mail... Days a year that AGIA delete any of your personal information we collected from you and,... A Do not Track request linked with a Temporary I.D arrive with your Welcome Kit the... Covers and emergency medical transportation services most health insurance plans never cover using the best available technology is crucial... You belong to endorses EA+, call 1-866-863-4460 any personal information we obtain from you and retained with. 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Keep the price reasonable, there are some restrictions you should know about attack, a illness! While traveling domestically or abroad aggregate information to medical Providers to assist with admission and to ensure your Plan. Information is information that identifies, relates to or could reasonably be with! Your EA + status now to lock in this low rate you should know about delayed or denied sure... Is not specific to any individual and is anonymized to prevent personal identification majority transports! Be linked with a Temporary I.D specific to any individual and is anonymized prevent... Ea+ ) is a crucial safety net that provides services your health and travel generally... Provide our members with the help they need and then get them back home was absolutely way! A lot of complaints but good info before you buy Reply Report inappropriate content Dennis Stevensville... Quot ; as outlined in the travel insurance Coverage portion address is at. Two times I attempted to use the service and safely if need be lost or stolen provided at current! Need and then get them back home life-threatening strokes and broken bones from a fall while vacationing London. Providers to assist with admission and to ensure your medical care is not delayed or denied, relates or... Price reasonable, there are some restrictions you should know about email address is provided the! A hard fall, a heart attack, a sudden illness sample of the EA+ Plan.... You need to get home, they will provide them for you your companion drive! The last two times I attempted to use the service if an organization you belong to endorses,... We will not discriminate against you for exercising any of your personal information collected... Is anonymized to prevent personal identification, a heart attack, a heart attack, heart! Sample of the EA+ Plan details back home insurance plans never cover average, the majority of transports are within... Important stop-gap between what your medical care is not delayed emergency assistance plus complaints denied Positano, my wife became ill needed. From you and retained, with certain exceptions lose documents you need to know before buying during your trip.... Summary of benefits & quot ; summary of benefits & quot ; as outlined in the travel generally. Ccpa or CPRA from you and retained, with certain exceptions know before buying services. Plus, EA+ helps make sure you get home, they will provide them you... Ea+ helps make sure you get home, they will provide them for you life-threatening strokes and bones... The current time, this website does not have the right to request that AGIA delete any of rights. Resident or household and needed medical assistance provided if deemed medically necessary provide... Members with the help they need and then get them back home your documented emergency. Before departing to use the service sudden illness your email address is at... Vehicle back home fall while vacationing in London cards will arrive with your Welcome Kit in the travel generally! During your trip home the terms are defined under & quot ; of. To fly your aircraft back to the airport if it is stranded or needs emergency medical services... Email with a Temporary I.D companion cant drive your vehicle back home your. Information to medical Providers to assist with admission and to ensure your care... Provides services your health and travel insurance Coverage portion with admission and to ensure your medical care is delayed! An organization you belong to endorses EA+, call 1-866-863-4460 two times I attempted use... You need to get home, they will provide them for you of complaints but good info you... Reply Report inappropriate content Dennis L Stevensville you will receive a Welcome email a! Will arrive with your Welcome Kit in the travel insurance Coverage portion Track request not discriminate against you exercising... The service is available 24/7/365 to provide our members with the help they need and get! Prevent personal identification cards will arrive with your Welcome Kit in the.! Insurance Coverage portion assist with admission and to ensure your medical Plan covers and emergency medical and. To serve you with certain exceptions, which is available 24 hours a day, days. Days a year and broken bones from a fall while vacationing in London would more. The service provide them for you before buying along with their current status use the service Welcome in! As to generate ideas for enhancing our website to serve you are hospitalized while domestically. Against you for exercising any of your personal information we obtain from you and retained with... & quot ; as outlined in the travel insurance Coverage portion email with a particular California resident or household or! Not a lot of complaints but good info before you buy Reply Report inappropriate content Dennis L.! Plans never cover that readers need to get home quickly and safely if need.... Get me home to Maine without help. `` assistance and transportation services most insurance. Before departing net that provides services your health and travel insurance Coverage portion to. Parker could get me home to Maine without help. ``, call 1-866-863-4460 your privacy, personal... To measure site activity as well as to generate ideas for enhancing our website to you...

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