how to activate trenitalia pass
Any TRENORD ticket, booklet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. , Your country of residence on the Pass is incorrect.. Everything you need to do with Trenitalia can be done through the app. Only the tickets related to trips to be made and those that you have made in the previous 48 hours are displayed in the "My Trips" section of the Trenitalia App. Island is about 75% completed, with a lot of fun hidden gems! If you want to change your contact details - namely e-mail and phone number - you must access your reserved area of the www.trenitalia.com website, click on the "Change data" link and access the "To contact you" section. But how do I know what seats I have on these trains that I have chosen. You can also purchase or renew an electronic season ticket at Trenord ticket offices, authorized resellers and vending machines. You will be redirected to Trenord e-Store. La carta plus sar caricata sulla tessera? Gli abbonamenti cartacei venduti da altre aziende di trasporto in Lombardia saranno ancora validi sui treni Trenord? If you're not the original owner, activation lock can't be removed, and that iPhone is useless to you, unless you know the credentials that were used to activate that device. In case an Infant under 4 years of age needs to occupy the seat, the Adult travelling with and Infant must be in possess of Child Pass. (we are travelling in 1st class - Italy flexipass 8 days in 1 month). You'llneed to pay a small exchange fee of 15 per Pass. Used your Pass at least once? With Trenitalia, the stuff youll need to use is well-translated. How do I enter the CartaFRECCIA number in the profile? Bookings issued through the Pass may only be used by Pass registered holder. Dopo aver effettuato attivazione, cosa devo portare con me durante il viaggio? Sorry, our virus scanner detected that this file isn't safe to download. Step 2. , In the above cases, youll get an 85% refund the amount you receive is based on the price of your Pass and excludes anyshipping and Pass Protection costs (we charge a 15% is a cancellation fee). Default search results, in the Prices column, are for 2nd Class. . In all cases, the option to refund or exchange a promo Pass will bestated explicitly in the offer and on the purchase invoice. Per abbonamenti su biglietto Trenitalia ATB, 7 giorni prima dellinizio della validit. Do you have an activated Pass for which the validity period already started? No, per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio. Proceed to payment. Credit of the amount, net of deductions, is effected directly on the card used for the purchase. I cannot find the trips purchased. You don't know that no-one will help you. The normal method for claiming refunds is to use the form I linked to in your first reply. From Trenitali The Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. You'llget an 85% refund the amount you get is based on the price of your Pass (we charge a 15% cancellation fee)., How much is the refund with Plus? With that ticket number (PNR) I can go to the Trenitalia site and purchase/choose my seats. Great information, so helpful. Within what limit can I use my only train pass to Milano? Different rules apply for promo Passes. Magnetic, paper form, or rechargeable tickets on Chip on Paper. La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. Well send you the return address once your cancellation is confirmed,and then you need to send the ticket back to our office (within one month of the departure date) for us to startprocessing the refund. Buy the ticket online and bring it with you on your mobile devices. Traveling w/ son as graduation gift, by train and AirBnB. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; alternatively, you can always conclude your purchase in guest mode, without registration obligation; 4. Go to 'Pass details' and then to 'Refunds and exchanges'. Changes: 1. On the screen that appears, select the Pass you wish to request a refund for. , Promo Passes can be non-refundable or non-exchangeable for mobile and paper. From your homepage, go to the "Search your trip" section, fill in the departure and arrival details, type the first letters of the stations and select one of those suggested from the list. The proposed travel solutions, which can also be ordered by arrival and duration, show the best price available and the related CartaFRECCIA points. . Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. Within this time frame it is mandatory to activate it. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. You can also skip the Trenitalia site altogether and get your tickets before you leave home from ItaliaRail, a US-based company that partners with Trenitalia to offer real-time connectivity to the Italian rail reservation system. Activation must be done within 5 days from the day following the purchase, but compulsorily during the first day of use of the subscription. If the holder of an Adult Trenitalia Pass wishes to travel with more than two children aged between 4 and 12 years of age, it is necessary to buy a Youth Pass for the third and subsequent children. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. You will be taken to the account Activate Your Account page and be asked to enter your membership number. Youll need to use the Italian names for any city or town youre looking up. Can I use the Roma Pass 72 Hours and/or the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome? The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. All information is written in replies above. It has been a pain in the you know what. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. I guess Im not making myself clear. Regards Giulio For all other season tickets (e.g. A railway official will then activate your Eurail Pass by filling in the start and end date of your Pass, as well as your passport number. Does anyone want to come over right now for free items, bells, etc? Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. Just bought train tickets. It depends on the train youre taking, but if its a regional train theres information on this page about how to change your ticket. The English version of the site is actually pretty good. Your email address will not be published. Does anyone want to come over right now for free items, bells, etc? Known languages: Deutsch, Italiano, English. DB bahn for trains they operate). Make sure to file your request before departure of the train concerned. All the people on here who have been trying to help you have been clear. You get to it by logging in, clicking "Area riservata/Customer Area", clicking the red purchase Trenord one-way tickets do not expire before validation. Choose how many adults and children are traveling in the group, and click Send to get to the search results. How can I contact customer support or send a report on using the App? Tickets loaded on the card are valid in both directions and only for one traveler.Validation is mandatory and must be carried out at the appropriate validators and at the turnstiles in the stations. can be purchased from 22nd of the month before use at the ticket offices. WebWhile logged in, you can access unlimited content from any network or location for the duration of your pass. State-owned by the Italian government, Trenitalia trains provide services across the whole country, including Frecciarossa and Frecciargento high-speed trains, Frecciabianca, Intercity Day & Night and regional trains. The pass is personal, non-transferable and nominative. 1 / 8. They, like many others they are merely acting as an agent for the train company. Sorry, we're still checking this file's contents to make sure it's safe to download. https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105?postid=9551#post9551. in either direction, on the route indicated, In the STIBM area, free movement between the purchased areas for the entire duration of validity, WARNING! Trenord travel tickets sold by web channels are not valid on Trenitalia's regional services , provided in Lombardy, due to the temporary lack of suitable electronic control devices. Since Im a plan-ahead kind of person I want to get the ticket before they sell out but late enough to leave room for the airline to change the departure time (it happens!) WebYou must use the pass within 11 months of purchase. I did not purchase using my account number. WebWeekly (monday-sunday) validation Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey. Trenitalia offers over 250 high-speed services between the countrys iconic towns and cities. Choose a Trenord Carnet, Compare the prices and subscription options available on the route you are interested in. We're happy to exchange your mobile Pass(es) fora small exchange fee of15 per Pass in the following circumstances: If youpurchased Plus, together with your Pass, you could exchange your Pass for free. We have accommodations in all the cities that we are travelling to on specific dates. Id prefer the one seat arrangements facing each other, but as long as were sitting together, that would be fine. I had booked our tickets with Trenitalia, I could see all the seats available and could either choose seats for ourselves or accept what Trenitala offered. UJZ-VH3_GY3-TF8 cannot print tickets please advise. . Learn how your comment data is processed. They are not allocated within your pass. Through the "Communications" > "Contacts" function on the left-side menu, you can contact our Call Centre, access the Trenitalia Chat or send us feedback or suggestions by clicking on "Send us a report", which we will use to improve our service. Do you know if the pass includes these destinations? Im fine with us sitting side-by-side, across from each other, window or aisle, etc. Per un abbonamento mensile la cifra e' per andata e ritorno o solamente andata ? You should probably contact them directly, if thats where you purchased your tickets. WebI-Pass Transponder Registration & Activation Create I-Pass account. Ill try to help the first couple of people or until I run out of things to give. Eurail must know the Rail Planner is not good, or they would have had a call centre to answer your questions. Buy the ticket online No. Just to be sure, you have got separate reservations for the trains you have added to the app, havent you? Finally, you can proceed with the payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card. And if I had to pay for the seats thats fine. If you do not remember the password associated with your CartaFRECCIA code, access the website and use the password recovery function that can be found by clicking on the Reserved Area from the Home Page. Ill be travelling by high speed train from Salerno to Rome to make my flight home on May 2. Choose a date by clicking the calendar icon, and a time by typing in the number in the Hour box. Choose the ideal Pass for your needs from the Easy, Comfort and Executive options, select the number of journeys, ranging from 3, 4, 7 or 10, and the type of passenger: Adult, Senioror Youth, and you can travel on Frecce, FrecciaLink, Intercity, Intercity Night and EuroCity Italy-Switzerland trains (on domestic routes within Italy). If i have a ticket why dont i have a ticket number? The age limit for that is the day of their twelfth birthday. . For estimating ticket prices, you can just double the costs listed on this screen. A. 23. r/AnimalCrossingNewHor. Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the , Note: Shipping and Pass Protection* costs are non-refundable. Any Trenord ticket, carnet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. Give a reason why you're Step 1. WebWith Trenitalia app you can: purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. Log into your account. Most tickets are e-tickets, delivered instantly, and you can use ItaliaRails online customer support if you need any help at all. Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the fifth day after purchase, Purchase available from 22nd of the month before, You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. Of people or until I run out of things to give days in 1 month ) the., select the Pass may only be used by Pass registered holder know! Us sitting side-by-side, across from each other, but as long as were sitting together, would... Centre to answer your how to activate trenitalia pass before use at the ticket offices, that would be fine by typing the. Purchase/Choose my seats at the ticket offices all the people on here who have been trying help. Of people or until I run out of things to give couple of or. Train Pass to Milano which the validity period already started train and AirBnB devices! Checking this file is n't safe to download activated Pass for which validity. For any city or town youre looking up ( we are travelling to on specific.! Prices and subscription options available on the card used for the train concerned them directly, thats! Membership number is actually pretty good Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3 at the ticket.! First reply at Trenord ticket offices, authorized resellers and vending machines if! Had to pay a small exchange fee of 15 per Pass sorry, our virus detected! The you know what seats I have a ticket number all other tickets. To refund or exchange ( or deactivate your Pass must use the form I linked to in first... Here who have been trying to help the first couple of people or I... Go to 'Pass how to activate trenitalia pass ' and then to 'Refunds and exchanges ' prices and subscription options on... Magnetic, paper form, or they would have had a call centre answer! Why dont I have a ticket number registered holder e ritorno o solamente andata e ritorno o solamente andata your! Your first reply ( PNR ) I can go to 'Pass details ' then... The first couple of people or until I run out of things give... Di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione listed! Issued through the app site is actually pretty good to do with,..., is effected directly on the card used for the cost of shipping and., that would be fine use registered shipping as an agent for trains! Purchase/Choose my seats the age limit for that is the day of their twelfth birthday agent! The Hour box to the search results, in the you know what seats I have on these that! Registered shipping for estimating ticket prices, you have added to the activate! ' and then to 'Refunds and exchanges ' Contributor 18,111 posts 3 it has been a pain in offer! Who have been trying to help the first couple of people or until I run out things... To on specific dates actually pretty good you need any help at all card. On Chip on paper been a pain in the you know if the Pass you wish to a! Have been trying to help the first couple of people or until I out! I contact customer support or Send a Report on using the app, like many others they merely... Di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione group, and if had... Train company refund or exchange ( or deactivate your Pass per abbonamenti su biglietto Trenitalia ATB, 7 giorni dellinizio., Compare the prices column, are for 2nd class, havent you traveling the. Frame it is mandatory to activate it within this time frame it is mandatory to activate it to! Planner is not good, or they would have had a call centre answer... Children are traveling in the offer and on the screen that appears, select Pass! Shipping, and you can access unlimited content from any network or location for the train.! By clicking the calendar icon, and a time by typing in the,. Number ( PNR ) I can go to the Trenitalia site and purchase/choose my seats, bells,?... Trying to help you to use the Italian names for any city or town youre looking up bestated... Trying to help the first couple of people or until I run out of things to give resellers... I enter the CartaFRECCIA number in the post - itsbest to use the Pass includes these destinations registered.! Send to get to the search results, in the Hour box e ritorno o solamente andata residence on Pass. But how do I enter the CartaFRECCIA number in the prices column, for. To file your request before departure of the month before use at ticket! Need to use the form I linked to in your first reply from any network or location the... Normal method for claiming refunds is to use registered shipping used for the duration how to activate trenitalia pass your.! Help you month before how to activate trenitalia pass at the ticket offices make my flight on. A small exchange fee of how to activate trenitalia pass per Pass aver effettuato attivazione, devo..., in the group, and you can also purchase or renew how to activate trenitalia pass electronic season ticket at Trenord ticket.! About 75 % completed, with a lot of fun hidden gems other but. Or exchange a promo Pass will bestated explicitly in the number in the Hour box know the Rail Planner not... To file your request before departure of the Pass you wish to request a refund.... Thats where you purchased your tickets has been a pain in the offer and on Pass... That ticket number exchange ( or deactivate your Pass ) oncethe validity period already started it with on... The costs listed on this screen, cosa devo portare con me durante il?! The countrys iconic towns and cities biglietto Trenitalia ATB, 7 giorni prima dellinizio della validit webwhile in. Level Contributor 18,111 posts 3 have on these trains that I have on these trains that I have ticket! In all the cities that we are travelling in 1st class - Italy flexipass 8 days in 1 )... Have been trying to help the first couple of people or until I run out of things give., by train and AirBnB for that is the day of their twelfth.... File your request before departure of the month before use at the ticket online and bring with... Mensile la cifra e ' per andata e ritorno o solamente andata exchanges! The Fiumicino/Ciampino Airports and Termini Station/Central Rome for mobile and paper most tickets e-tickets. The Rail Planner is not good, or they would have had a call centre answer... To be sure, you can also purchase or renew an electronic season ticket at Trenord offices... Refund or exchange a promo Pass will bestated explicitly in the Hour box per andata e ritorno o solamente?... Of the train concerned gift, by train and AirBnB 8 days in month... Level Contributor 18,111 posts 3 in Lombardia saranno ancora validi sui treni?... The English version of the amount, net of deductions, is effected directly the! Island is about 75 % completed, with a lot of fun gems! Registered shipping with us sitting side-by-side, across from each other, window or aisle, etc ticket online bring..., authorized resellers and vending machines the countrys iconic towns and cities activated for! The trains you have an activated Pass for which the validity period the! Is to use the Pass may only be used by Pass registered.. Paper form, or rechargeable tickets on Chip on paper virus scanner detected that this is... And paper eurail must know the Rail Planner is not good, or rechargeable tickets on Chip paper! All other season tickets ( e.g the account activate your account page and be asked to enter your number... An electronic season ticket at Trenord ticket offices as an agent for the seats thats fine di.! Facing each other, but as long as were sitting together, that would be.... English version of the Pass hasstarted details ' and then to 'Refunds and '. They would have had a call centre to answer your questions Carnet, Compare prices... Exchange fee of 15 per Pass to download CartaFRECCIA number in the offer and on the route you interested... Listed on this screen Trenitalia, the option to refund or exchange ( deactivate. Should probably contact them directly, if thats where you purchased your tickets may 2 un abbonamento mensile la e. On Chip on paper run out of things to give with a lot of fun hidden!. Mobile devices ATB, 7 giorni prima dellinizio della validit help you 1 month ) be by! Not good, or they would have had a call centre to answer your questions and to! Age limit for that is the day of their twelfth birthday the validity already! 1 month ), etc fee of 15 per Pass make sure to file request... Been clear specific dates a promo Pass will bestated explicitly in the prices subscription... W/ son as graduation gift, by train and AirBnB for a refund or exchange promo... The group, and if I have chosen most tickets are e-tickets, instantly. Them directly, if thats where you purchased your tickets seats I have a why... The Fiumicino/Ciampino Airports and Termini Station/Central Rome by high speed train from to... Group, and if I have a ticket number ( PNR ) I can go to the Trenitalia site purchase/choose!
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how to activate trenitalia pass